Repairs & Services
Jewelry & Watch Repair
Cassio Creations has an in-house repair shop where you can watch while your jewelry is being made or repaired. Our expert jewelers have a combined 30 years of experience and among the staff are Gemologists, Diamontologists, designers and a sales staff that offer impeccable customer service and unbeatable prices.
We also specialize in watch repair from battery replacement and watch band sizing to quartz conversions to precision Swiss movements. Our watch repairs come with a full one-year warranty on parts and work supplied.
Jewelry and Watch Appraisals
We buy Gold Diamonds And
Fine swiss watches
Estate Jewelry Liquidation
Consignment Estate Jewelry
Ring Sizing, Ring Re-Shanking
Chain Repair, Chain Soldering, Clasp Replacement
Pearl Stringing, Pearl Clasp, Pearl Gluing
Diamond or Gemstone Resetting
Cuff Link and Tie Tac Repair
Refinishing & Polishing
Re-Tipping Prongs and Replacing Prongs
Diamond and Gemstone Recutting
Tennis Bracelet Repair
Broach and Pin Repair
Replace Missing, Broken Chipped or Scratched Stones
Antique Cut Diamond Replacement
We are able to repair most gold, silver and platinum fine jewelry.
Experts in Design & Repair
Jewelry Cleaning and Servicing
Jewelry cleaning and servicing is especially important to the life of your jewelry items. We offer complementary, professional inspection and cleaning of your jewelry items while you browse our beautiful showcase of unique, one of a kind jewelry selection.
Regular jewelry cleaning and inspection is important!
Cosmetics, lotions, soap, shampoo, cleaners, hand sanitizers, cooking, grabbing door handles, clutching keys, and other every day activities can have a negative effect on jewelry. These every day occurrences result in diamonds and other gems being dull, chipped, damaged or lost from their settings.
We routinely inspect your jewelry under a microscope at 10x magnification. Once your piece passes inspection, we can either tumble, light polish, ultrasonically clean and professionally steam your jewelry.
If your jewelry does not pass inspection, we will show you the issues, and explain what repairs are needed and why.
Inspection includes scanning for gemstone security, condition of the prongs, cracks in the metal, side gallery, shank condition, and more.
Prongs and channel walls are particularly important to check because that is what is holding your diamonds and gemstones in the ring and that part of your ring is what comes in contact with things first. Did you know that items such as paper and linen when in contact wear the metal ever so slightly? Think about that for a minute, if you sleep in your jewelry items as you toss and turn you are losing some of the metal on your jewelry. We identify any worn or missing metal, prongs that need to be re-tipped or replaced and circumstances where the entire head needs to be replaced.
Ring sizing whether larger or smaller, we have you covered. Most ladies rings are made in a size 6 and men’s rings in a size 10. It is very common to have your ring sized over a period of years of your life. Sizing at Cassio Creations includes stone tightening, cleaning, polishing and rhodium plating if it is white gold.
Rhodium plating is an actual electro-plating process for any white gold jewelry item and sometimes even silver jewelry items (it will keep it from tarnishing as quickly). White gold is pure gold with alloys mixed in to beach out the yellow color in gold. When polished, it has a slight yellow hue to the metal; it is then electroplated with Rhodium (a sister metal of platinum) to give the jewelry that nice, crisp, chrome-y color. Rhodium plating does wear off as the item is worn; again, encountering paper, linen and hand sanitizer. It can be remedied and this is a service we provide as well. A clean, polished and rhodium plating, will restore your jewelry like new or even better!
Diamond and gemstone bracelet inspection is critical to the life of your piece.. We check every diamond or gemstone, the prongs on each gem, every single hinge in the bracelet, the tongue of the clasp and if its working properly, and any safety chain or safety clasp that is on the bracelet. All of these components are instrumental in the wear ability of the bracelet could have possible issues, resulting from normal wear and tear. Some repairs that may be required for bracelets hinge repair, replacement, adding a safety chain or mechanism on an existing bracelet.
Pendants and chains are equally important pieces to regularly inspect. We look at the chain, the chain length (often times, when a chain snags on something and breaks, the chain itself will stretch), the chain links, the bail of the pendant (this is where the chain feeds through the pendant and sometimes, the chain creates a sawing action and wears the inside of the bail down), the security of any gems or diamonds; services offered for necklaces, pendants, and enhancers are repair breaks in a chain, re-braiding a chain, supplying and setting of missing diamonds or gems, replacing prongs and rebuilding, repairing or replacing the bail.
Pearls are another of nature’s treasures. Pearl strands and bracelets are strung on a silk cord and can be knotted between each one or have no knots, however; knotting between pearls or beads protect the pearls from rubbing against one another and damaging them Over time, the silk cord wears out, normally near the clasp (it gets the most wear and tear). Pearls are very delicate, and need to be protected from of perfumes and cosmetics. Your standard jewelry cleaner is too harsh for softer gems like pearls, emeralds, opals, any organic gems, tanzanites, tsavorite garnets, etc. To clean pearls and beads, use a soft damp cloth but try not to get the silk cord wet; it will stretch and leave a gap in your strand or bracelet. If your pearls need restringing, we can carefully clean and restring your pearls on site. We can also match pearls, repair pearl earrings and rings as well.
It’s only natural that a provisioner of high-quality gems, jewelry and watches work with the most reliable independent appraiser. Jewelry Appraisal Services works directly with Cassio in providing unbiased, accurate appraisals. Cassio hosts a quarterly appraisal event for all customers who are interested in having their jewelry items appraised. Whether purchased at Cassio Creations, inherited or purchased elsewhere, you can be sure your appraisal report is completely unbiased and the current market value.